Listening 24/7 across the portfolio

Detect drift across your whole bot portfolio before customers do.

Voiceloupe monitors every bot in your portfolio — continuously scoring live traffic against your style guide, intent map, and golden-path scripts. Drift, dead ends, and broken fallbacks surface before customers do.

Or drop your email — be first to know.

Human-in-the-loop by default Cross-channel, one console No replays to listen to
Listening — portfolio wide
32 bots5 channels
24,108
conversations today
99.4%
on golden path
7
diverged dr
  • Refunds & returns — voice.iv-04 fallback no longer matches brand guide.
    drift
  • Booking confirmation — chat.vela-2 missing intent coverage.
    coverage
  • Outage comms — proposed revision queued for review.
    draft
Voiceloupe console — illustrativeupdated 12s ago
The platform

One designer’s lens across the whole portfolio.

Single-platform QA suites and call-intelligence tools can’t see the entire portfolio at once. Voiceloupe unifies monitoring, drift detection, and revision under one conversation design studio.

Live traffic is continuously compared against each bot’s conversation style guide, intent coverage map, and golden-path scripts.

01 — Compare

Diff viewer: see exactly what changed.

Side-by-side diffing of every bot revision — prompt rewrites, flow edits, fallback copy updates — so your team can review exactly what shipped and why a divergence appeared, down to the turn.

02 — Triage

Divergence inbox: ranked by severity.

A unified inbox of every flagged conversation drift across your bot portfolio — scored by impact, grouped by bot and channel, and ready for one-click review. Nothing slips through batch-job timing or sampling gaps.

03 — Digest

Daily digest: your portfolio in your inbox.

A morning summary of every new divergence, coverage gap, and drafted fix across all connected bots — delivered before you open the console so you walk in knowing exactly where to focus.

The workflow

From a real conversation to a shipped fix.

Voiceloupe is built for teams running more than a handful of bots, where every call matters and brand voice is treated as a living asset rather than a launch-day artifact.

Step 01

Stream every conversation in.

Connect a bot, choose the channels — voice, chat, SMS, in-app — and Voiceloupe starts listening to live traffic without sampling or replaying your entire call volume.

Step 02

Score against intent & brand.

Each turn is scored against the bot's conversation style guide, intent coverage map, and golden-path scripts. Divergences are categorised: drift, coverage gap, or broken fallback.

Step 03

Draft the revision.

A revised flow, prompt rewrite, or fallback copy is generated alongside the original turn and the turns just before and after. The proposal carries its own context — no searching transcripts.

Step 04

Approve and ship.

Designers review, edit, then approve. Approved revisions ship to the bot, and Voiceloupe keeps listening — watching whether the fix moved the needle on the underlying signal.

Coverage

One console for every channel in the portfolio.

Pick a channel to see what Voiceloupe watches for, and how a detected divergence flows into your review queue.

Voice agents & IVR trees.

Voiceloupe transcribes live calls, scores each turn against your tone guide, and surfaces fallback phrases that lost the brand voice the moment a model was swapped in.

  • DTMF-and-speech hybrid paths
  • Silence, overlap, and barge-in events
  • Compliance phrase presence per intent
Sample signal
200 sampled calls / hr3 drift
FAQ

What teams ask before signing up.

If something below doesn’t answer your question, write to voiceloupe@polsia.app — we read every note.

Talk to the studio

Ship a portfolio that stays on brand, on intent, and on script.

Bring one conversation you’re worried about. We’ll show what Voiceloupe flags, the fix it drafts, and where it would live in your review queue.